Delivery

We endeavour to despatch orders placed before 3:00pm (Monday-Friday) on the same day, subject to stock availability and security checks. Most orders placed outside this time are processed the following working day. Please note that UPS deliveries must be booked in before 3:00pm at the very latest and will be dispatched the next working day if this deadline is missed. UPS shipments are delivered the following working day after dispatch, so if you order by UPS on a Friday, Saturday or Sunday you will normally receive your parcel on the Tuesday. If you require a Saturday delivery, please contact us for prices.

UK Postage & Packaging Rates

Our postage prices are based on the weight of your order.

Prices start from just £1 for lighter parcels sent by 2nd class post.

Orders over £50 qualify for free UK Mainland delivery.

We offer UPS Courier 1 Working Day delivery for UK Mainland addresses. This requires you to place the order before our deadline of 3pm Mon - Fri, UPS 1 Working day orders placed by 3pm on a Friday will be delivered on the next working day (usually Monday).

Please note that we can't send fuel or spray cans to Northern Ireland, the Channel Islands or any Scottish islands.

International Postage & Packaging Rates: 
 
International P&P rates are calculated based on weight during the checkout process due to the varying amount of countries and combination of varying order values, weight and sizes.
 
Prices start from as low as £2.20.
 
Please note that we can't send fuel or spray cans to overseas addresses.
 
Customs, handling fees, VAT and other charges associated with international shipping:
 
JE Models are not responsible for the payment and arrangement of any fees or charges that may incur with your parcel entering it's destination country. Please research these costs if you are unaware of the potential charges and note that we are not responsible for them nor can we help lower them - this includes falsifying customs declarations.
 
Order collection:
 
If you wish to collect your order personally, you can indicate this preference when you checkout on the website. Please note that there will be no charge for postage and packaging and collection is possible during showroom opening hours (please refer to the contact page for opening hours).
 
Please allow us time to pick your order. You are welcome to contact us to check if your order is ready for collection.
 
You will need to bring your payment card (if used) and proof of id (photo and address) when collecting your order.